Leading supplier of elevator solutions and components .
Typical customers are building contractors and elevator suppliers.
Problem Definition
Extensive product configuration required during the order cycle.
• A typical solution is a built-to-order package of multiple products/product assemblies (2 – 12 different product types).
• Each type of product has a number of different part numbers, each part having specific features and options.
• Total number of theoretical solutions ~ 10 billion.
• Valid solutions based on compatibility rules ~ 1 million.
• Every application has specific characteristics (opening dimensions, landings, supply voltage, elevator style, etc.)
• Valid solution for specific application ~ (0 – 100s).
The “know how” associated with product compatibility rules, product configuration, was in hands of select group experts in the marketing and engineering departments.
Each quotation had large lead time before it could be finalized to an order.
Changes in configuration after order submission created additional time lag.
Solutions Offered
Rule based selection and configuration of elevator solutions.
• Easy step by step configuration.
• Automatic product selection based on application requirements.
• Knowledge base of experts is now accessible organization-wide and to customers.
Quotation management and tracking.
Integration with ERP for automatic order entry.
Integration with 3rd party of CAD generation system.
Administration tool for maintenance of product data and configuration rules.
