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| Case Studies >> |
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G.A.L Online Xpress |
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About G.A.L |
- Leading supplier of elevator solutions and components.
- Typical customers are building contractors and elevator suppliers.
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| Problem Definition |
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Extensive product configuration required during the order cycle.
• A typical solution is a built-to-order package of multiple products/product assemblies (2 – 12 different product types).
• Each type of product has a number of different part numbers, each part having specific features and options.
• Total number of theoretical solutions ~ 10 billion.
• Valid solutions based on compatibility rules ~ 1 million.
• Every application has specific characteristics (opening dimensions, landings, supply voltage, elevator style, etc.)
• Valid solution for specific application ~ (0 – 100s).
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The “know how” associated with product compatibility rules, product configuration, was in hands of select group experts in the marketing and engineering departments.
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Each quotation had large lead time before it could be finalized to an order.
- Changes in configuration after order submission created additional time lag.
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Solutions Offered |
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- Rule based selection and configuration of elevator solutions.
• Easy step by step configuration.
• Automatic product selection based on application requirements.
• Knowledge base of experts is now accessible organization-wide and to customers.
- Quotation management and tracking.
- Integration with ERP for automatic order entry.
- Integration with 3rd party of CAD generation system.
- Administration tool for maintenance of product data and configuration rules.
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